To stop the Investigatory Powers Bill, campaigners will need to make a strong case for targeted, not mass surveillance

On Wednesday, after months of speculation and a flurry of off-the-record ministerial briefings and some pretty cringeworthy attempts at PR by GCHQ, the UK Government finally published its surveillance bill, which has been given the more innocuous title of the Investigatory Powers Bill.

The Guardian has produced a clear summary of the main points here. You can also check out BBC News for a less opinionated assessment.

Here’s a round-up (pun intended) of reaction to the Investigatory Powers Bill and how campaigners can  build a coalition to oppose the bill, but only if they take on the Government directly on the claims it makes on security and crime prevention.

An extended itemised phone bill or another step towards mass surveillance?

Not surprisingly, the Government’s assessment of the Investigatory Powers Bil was markedly different to that of privacy activists and human rights campaigners.

While Theresa May wants us  to  “try to think of the new powers [the requirement for all companies to keep a record of every citizen’s internet history for a year] as just an extended itemised phone bill”, Amnesty International UK were warning that the bill “would effectively legalise mass surveillance, which by definition inherently fails the test of proportionality required by international human rights laws that the UK government must adhere to.”

Liberty also performed strongly, promoting its 8 point Safe and Sound plan for targeted surveillance, which they say would keep us safe while respecting our privacy.

At Open Rights Group we punched above our weight, with Executive Director Jim Killock featured television and radio news programmes, including Radio 4’s World at One (jump to 15 min, 35 secs).

Where was Labour?

More surprisingly (and particularly disappointingly for me as a Labour member), there hasn’t been much evidence of the much talked-about ‘a new kind of politics’ from the Labour Party under Jeremy Corbyn. I cringed as I read Andy Burnham’s response to May’s proposals, wishing Labour had at least chosen to express caution and reserve judgement:

“From what the Home Secretary has said today, it is clear to me that she and the Government have listened carefully to the concerns that were expressed about the draft Bill that was presented in the last Parliament … It would help the future conduct of this important public debate if the House sent out the unified message today that this is neither a snooper’s charter, nor a plan for mass surveillance.”

After Burnham’s initial comments on the bill in the House of Commons, Labour has seemingly made no effort to communicate to the public its position on the Government’s plans for new surveillance powers. In echoes of Nineteen  Eight-Four, there is no comment whatsoever on Labour’s Twitter account of the Investigatory Powers Bill. Given the serious nature of the comments  by Amnesty and Liberty, it’s disappointing Labour doesn’t feel the need to engage on the issue, at least not in public view.

Presenting a detailed operational case for targeted, not mass surveillance

As a member and activist with the Open Rights Group, you’d expect me to be suspicious of the Government’s plans for surveillance and to be instinctively sympathetic to the arguments Amnesty and Liberty have made about the risks the Investigatory Powers Bill poses to our individual rights and civil society. But I am not so naive as to believe that a majority of the public share my outlook. I voted for Ed Miliband to become Labour leader, after all.

From talking  to friends, family  and strangers about the work of the Open Rights Group, I know how easily arguments about the need for security, mixed in with frightening examples of horrible criminal activities, more often than not crush appeals to protect privacy and other human rights. If campaigners such as myself are to convince others to oppose the Government’s plans, we need to go beyond principled appeals to protect human rights.

In particular, campaigners need to show that a ‘collect it all’ approach, which puts all of us under surveillance, is not just legally and morally unacceptable, it does not actually keep us any safer.

So far the only person I’ve seen take on this argument is Peter Ludlow, former Professor of Philosophy at Northwestern University in the United States. Here’s a clip of him refuting the effectiveness of the NSA’s bulk data collection / mass surveillance approach. While Ludlow is talking about the United States, surely it is possible to do something similar here in the UK?

This clip comes from the excellent documentary, Killswitch: The Battle to Control the Internet, which I highly recommend you support.

While Ludlow is a passionate speaker, it’s a shame he doesn’t back up his point of view with hard evidence, at least not on the documentary itself.

Fortunately, campaigners do have evidence which they can draw on to help them make the case for targeted and not blanket surveillance. Back in  2013, for example, The Guardian reported on a Senate hearing in the United States which suggested the NSA had been systematically overstating the effectiveness of bulk collection of metadata.

More recently, in January 2014, the United States Privacy and Civil Liberties Oversight Board (PCLOB – great acronym, by the way) ruled that that the bulk phone records collection had not stopped terrorist attacks and had “limited value” in combatting terrorism more broadly. The board also ruled the programme as illegal but, as an unnamed ministerial source said to The Sun last week, “It would be totally irresponsible of government to allow the legal system to dictate to us on matters as important as terrorism. (link goes to The Register, not The Sun)”.

While David Anderson, in his review of the UK’s existing investigatory powers, accepted the case for continued bulk data collection, he did at least say the Government would need to set out a ” detailed operational case” before any new surveillance powers could be introduced.

Given the lack of strong political opposition to the Government’s plans, coupled with the public’s valid concerns over security, it would be foolish to think at least a plausible will not be presented. If campaigners here in the UK are to successfully oppose the bill, they must take a similar approach and try, as far as possible, to present a detailed case for the kind of system Liberty presents in its Safe and Sound plan.

Day For Failure: What I Learned from ‘Deferred Success’ at Islington Council

Green direction signs giving directions to Success Lane and Failure Drive. Photo: Chris Potter / Stockmonkeys.com
Green direction signs giving directions to Success Lane and Failure Drive. Photo: Chris Potter / Stockmonkeys.com

So apparently today has been declared International Day For Failure (hashtag #DayForFailure), where we’re encouraged to share our tales of failure in order to challenge our collective reluctance as human beings to acknowledge and learn from our mistakes. To borrow a phrase from the tech start up world, we should all be aiming to ‘fail fast’, figure out what’s working and what’s not and then take steps to improve.

As a former local government officer, it’s taken me a while to come round to the idea of being comfortable acknowledging one’s failures. I certainly don’t remember this being covered as part of the National Graduate Development Programme. Still, if I’ve learned anything in the five and a bit years since I left the sector (and some days I do question whether I have), it’s the importance of being honest with yourself at least about how projects went, what my contribution was to the deferred success and what I would do differently (given the chance).

To celebrate Day of Fail, I would like to share with you with you the fail I think about the most. I’m not sure if it’s my biggest fail (after all, it’s never wise to rule out unconscious incompetence) but it’s the one I have learned from the most.

Can you relate to my fail? If so, I’d love to know what happened and what you’ve learned from the experience.

Do you think failure can ever be honestly acknowledged or is the tendency to airbrush our pasts too great?

You can share your own fails (and what you learned from them) on Twitter using the hashtag #DayForFailure.

Failure to launch: Implementing a Disability Equality Scheme at Islington Council

Between 2007 and 2009 I worked as lead officer for disability equality at Islington Council. My overarching responsibility was to ensure the council took a pro-active approach to advancing equality for disabled people when delivering its functions.

Essentially, I was attempting to move the council’s approach to disability from one where staff would try to help individual disabled people who had difficulty accessing a library or leisure centre to one where the council worked with disabled people to design accessible services and identify barriers BEFORE an individual had to complain or ask for help.

So far, so simple. Unfortunately, for much of my time at Islington I found myself bogged down in the process of developing ambitious departmental action plans and getting these signed off. This took up energy and attention on both side – the time spent negotiating and renegotiating what actions would go into the action plans would have been much better spent actually getting out there and working with disabled people to make real world improvements to services.

Looking back on the episode with the benefit of hindsight, I can see both what I did wrong and the scale of the challenge I faced in trying to advance disability.

The way I approached the task contributed to the Disability Equality Scheme becoming bogged down. As a young(ish) and idealistic council officer, I sincerely believed in disability equality and was optimistic about the role the council could make to enabling disabled people to play a full and equal role in society. I naively assumed other officers would be on my wavelength or, at the very least, quickly come round to my way of thinking and make disability equality a priority.

I eventually realised that this was an unreasonably optimistic worldview. In the majority of cases, disability equality was but one of many priorities which departments were responding to. The more experienced senior managers I often found myself negotiating with got this and understood that whatever the letter of the law stated Islington Council should be doing on disability equality, local political priorities came first.

It also goes without saying that in any change process you should never under-estimate resistance that comes from fear of the new and possibly apathetic tendencies.

My passion for disability equality, together with my natural tendency to be a stickler for the letter of the law, led me to push for commitments from departments that were never going to fly. Were I to have my time again, I would like to think I would be more realistic about how much I could change the council and what tactics I would use to secure changes.

My top 3 lessons from my failure are:

  1. Be realistic about how much you can change and how much authority you have. 

Just because the law says an organisation should be doing 10 things, don’t hold out for complete implementation. Form a realistic assessment of how much change is possible right now. Have frank conversations with senior leaders (both political and managerial) and agree with them how far they are prepared to go, explaining to them the risks they will have to assume if they should be deemed to not meeting their legal requirements

2. Get some early  quick wins in early

This point is pretty obvious but when faced with a complex task, it’s easy to get bogged down in the more contentious aspects. I did partly achieve this at Islington, securing important improvements to the accessibility of public buildings and council information. I wish I had spent less time negotiating action plans and more time making sure staff were supported to spot and address the little barriers which collectively make a big difference.

3. Recognise and work with the grain of different personalities

I mentioned earlier how I assumed most people would be committed to disability equality. I was wrong about this. It’s not that people were hostile to equality, it was that it was not top of their list of priorities.

At Islington I got over my initial naivety and used a variety of carrots and sticks to secure change. With any change project it is necessary to use different tactics to bring on board supporters or neutralise blockers but looking back now I wish I had spent more time working with those people who were amenable to disability equality, rather than spending time and energy trying to persuade more reluctant departments and individuals.

Can you relate to my fail? If so, I’d love to know what happened and what you’ve learned from the experience.

Do you think failure can ever be honestly acknowledged or is the tendency to airbrush our pasts too great?

You can share your own fails (and what you learned from them) on Twitter using the hashtag #DayForFailure.

Policymaking in the Cloud: Increasing the Quality of Citizen Engagement

Clouds: a metaphor for our increasingly connected lives, apparently. Photo: Jhttp://www.flickr.com/photos/48813704@N02/5740160774/in

Since attending my first Political Innovation event earlier this month I’ve been thinking about the potential new technology such as social media and other digital engagement tools have to transform the way policy is made.

So far , much of the debate has tended to focus on how technology will change the way policy professionals (politicians, civil servants and assorted policy wonks) engage with citizens from static consultation windows to a more dynamic, conversational form of engagement. You can read a good summary of these developments by Dr Andy Williamson on the Political Innovation website.

While any progress towards  a more conversational form of engagement in policymaking should be celebrated, I feel in our excitement to ‘do’ crowdsourced policymaking we must not lose sight of the need for an attendant increase in policy literacy. Without us as citizens having a mature understanding of the wider context in which policy is developed and how our views on different issues relate to each other, there is a danger that new technology will simply add to the ‘noise’ which already surrounds policymakers.


By way of a practical example, the Health and Social Care Bill highlights the need to do more. Putting aside my personal views on the Bill and the Government’s motivations for introducing it, so far my engagement has been limited to re-Tweeting messages demanding the Government drop the bill and (after being prompted to do so by people I follow on Twitter) signing an online petition and template letter to Number 10 to the same effect. Arguably new technology has helped  keep me informed of breaking developments and allowed me to be mobilised as part of well-run political campaigns. In of itself, however, it has not resulted in me truly engaging with the substance of the Bill and the finer points of Health policy.

I believe there will always be limits to the extent to which we as citizens will want to or feel capable of engaging more deeply with the policymaking process, not least of all because of the time and effort this would entail. Nonetheless, there are some simple steps we can take to help us as a society increase both the quality and not just the quantity of citizen engagement in policymaking:

1. Increase the accessibility of policy information

In a previous lifetime I was strategic lead for Disability Equality for a local authority. This experience brought home to me the challenge of explaining often complex ideas and information in ways that people can understand yet retain their original substance. While Government departments do publish Executive Summaries and Plain English guides to major documents, large swathes of policy documents remain impenetrable to the average bod. If we are serious about achieving a shift to a more conversational engagement on policy, as a minimum we must ensure citizen have access to the information they need to understand and engage with complex issues.

2. Provide citizens with the tools to understand how their views relate to others

At the last Political Innovation event Steph Gray provided a round-up of digital collaboration tools that can enable citizens to play an active role in developing policy. Writeboard, for example, allows a people to write, share and revise a shared document, working together to agree a shared position on a particular policy. Before we get to this level of engagement, however, I believe there would be value in us at citizens understanding where our views sit in relation to other people. For example, if we as citizens were able t to know that our position on a policy issue was firmly in the minority, we would have a more realistic view of what our contribution to engagement exercises is likely to achieve. We could also choose to take steps to persuasive work to build support for our position, rather than ever-more loudly proclaiming our position across a range of online platforms to anyone who will listen (and those that won’t).

3. Provide citizens with tools to understand their personal outlook

Most of us (not me, obviously) are a tangled mess of fuzzy thinking and contradictory priorities.  For example, through the process of online engagement I could signal to policymakers that I wish to see the Health and Social Care Bill dropped and, in the next breath, express my dissatisfaction at the lack of choice in Healthcare (not my personal view I hasten to add). By creating more opportunities for engagement, there is a danger that these contradictory impulses further de-stabilise the policymaking process, thus reducing people’s faith in the democratic process.

Moving forward, I see value in applying the principles which underpin online collaboration tools to help citizens get a holistic view of their outlook on life, as reflected by their position on different policy issues. Using online surveys citizens could gain a clearer understanding of which issues they feel most strongly on and how their views differ from issue to an issue. For example, at the most basic level, a survey might tell an individual they are broadly liberal on social policy issues such as Equality and Diversity yet more conservative on wealth redistribution. In my view, having a better understanding of oneself would enable citizens to engage in policymaking in ways that are more productive and coherent for the political  system as a whole.

Over to You

As I’ve already stated, most of us are a tangled mess of fuzzy thinking. I’d love to know what you think about policymaking and the role for citizen engagement within it. Do you agree with me that political literacy is an important if we are to reform policy making? Or maybe I am a product of my background and my time working in policy has made me overly cautious about the potential for citizens to be involved in the policymaking process. Whatever your thoughts, please do get in touch – you’ll be helping me make my thinking just a little less fuzzy.

Meeting People is Easy: The World of Innovation beyond SE23

The Plan ZHeroes team at City Hall, 15th Feb 2012

February is traditionally the time of year when New Year’s Resolutions, if they haven’t done so already, fall by the wayside. With this thought in mind, and inspired by the great work my friend Craig Ennis is still doing on his New Year’s Resolution (Cinema Scraggadiso), over the past couple of weeks I’ve made a concerted to keep my commitment to get out more and connect with at least some of the mind-boggling number of events that are always taking place in London.

Being Amazing

To make things easier on myself, I started off by getting along to events that were in my comfort zone. To that end,  On the evening of 1st February I braved the cold chill and got myself along to Side Kick Studios in Old Street for an informal meeting of The Amazings‘ Street Team.

I’ve previously blogged about The Amazings before so I won’t say too much more. In a nutshell, The Amazings is a  great (amazing?) social enterprise that helps people who are about to retire or have retired create (and sell) amazing experiences with the skills, knowledge and passion they’ve picked up throughout their life. Last year I had a lot of fun helping out by serving on market stalls, introducing people to the service and selling tickets for the experiences on offer. I’m very pleased to say the The Amazings is doing really well and, after successfully securing funding from NESTA, has big plans to expand its reach across London. I for one am particularly looking forward to helping bring The Amazings to Forest Hill. The Amazings is always looking for new street team members, If this is something you’d like to be involved with, do get in touch by clicking here.

Policy Innovation in a reassuringly traditional setting

Adam Street: Reassuringly Traditional

 My confidence buoyed by a successful social outing, in no time at all I found myself signed up to an after work event on the 9th February. The event had the racy title ‘co-design and policymaking‘ and was organised by an organisation called Political Innovation. Given my love of all things political, policy and social innovation how could I say no?

At first glance, the contrast between The Amazings and the Political Innovation event couldn’t have been more stark. Whereas The Amazings hosted us at their tastefully scruffy design studio in trendy East London (see picture of Side Kick’s kitchen for evidence), the Political Innovation event was held in the type of venue which had its heyday when Macmillan was still Prime Minister: Adam Street Private Members Club, situated just off The Strand.

Side Kick’s kitchen: sweet

Thankfully, first impressions were deceiving and I found the evening largely unstuffy, with some excellent presentations and off the cuff presentations from people looking at ways of opening up traditional policymaking in order to increase trust in the political system and deliver improved outcomes. The only real downside of the evening was that I felt that sometimes there was an unhelpful ‘us and them’ attitude expressed, with people involved in innovation projects taking the moral high ground and criticising others for being ‘political’ as though this were intrinsically a dirty word.

As someone who has worked ‘on the inside’ of policymaking I understand how challenging politics can be and, at their best, how hard elected politicians work. If we are serious about wanting to reform the political system as a minimum there needs to be mutual respect for both sides. And proponents of opening up policy making (myself included) need to recognise that while all of us, either as individuals or collectively as ‘the people’, can provide our views, ultimately deciding which priorities to pursue at any given time will always be an inherently ‘political’ judgement, regardless of who makes it.

There were many excellent contributions made at last week’s event. I recommend you visit the Political Innovation website to find out more and to book your place at the next event. I would like to give a special mention to Paul Evans for setting up Political Innovation and arranging the event and to Steph Gray (@lesteph) for his excellent overview of the various tools available to help increase involvement in policymaking.

You can read a blog post from Political Innovation on the evening here.

Swapping Forest Hill for City Hall

The view from inside City Hall at the Plan ZHeroes Launch

Last but by no means least I’d like to end this post by telling you about my latest social venture (geddit?), which last night took me to the political heart of London, City Hall, for the Plan ZHeroes launch event.

Plan ZHeroes is a civil society group based in London with a mission to reduce food waste to zero. In the long term it plans to do this by lobbying for action to reduce waste at every level of the ‘food pyramid’, from farm to plate. More immediately, however, it is focusing its efforts on connecting the people who cannot feed themselves and their families properly with the millions of tonnes of food that is wasted every year.

To achieve their goal Plan ZHeroes has created an interactive map which allows food charities and other community organisations to easily connect with businesses such as cafes with spare food that would otherwise go to waste. The idea of a food waste map is such a simple one and is a great example of how digital technology can support social action. Now the challenge is to get people using the map.

Plan ZHeroes’ interactive map in action

Although Plan ZHeroes’ launch event was held at City Hall and featured contributions from prominent commentators such as Rosie Boycott the organisers successfully managed to combine serious intent with a sense of fun. Most memorably, they had hired student actors to role play an apocalyptic food crisis scenarios in a near-future London, which led on to some group working to come up with ideas to solve the crisis by promoting the interactive map. It may sound lame but because everyone involved approached it in the right spirit, it turned out to be a fun, creative way of getting people thinking about how we  can make the map a success.

Plan ZHeroes is asking for help to spread the word about food waste and the interactive map.and pledge to introduce the map to 10 organisations you know. This could mean telling your local supermarket about the map or perhaps a church or community group you attend. To find out more about you can do to help, click here.

What has being sociable taught me?

Looking back at the three events, I feel there are opportunities for each group to learn from one another and to improve. Future events by The Amazings and Political Innovation would benefit from the interaction of the Plan ZHeroes. Political Innovation could learn from the relaxed atmosphere of the Amazings. Political Innovation benefited from the quality and diversity of its attendees and is all organisations putting on events should look to emulate their approach.